Terms and Conditions

AMADI Standard Terms & Conditions

These terms and conditions are applicable to bookings made directly with AMADI and also apply to contact made and quotes generated through offline, online and affiliate channels.

Copyright

Copyright © 2019 Amadi Travel (Pty) Ltd., 4th Floor Earlgo Building, 2 Park Road, Cape Town, South Africa

Intellectual property

The content on this site (text, graphics, logos, icons, colours, designs, layouts) are the intellectual property of AMADI and its associates and are as such protected by South African and International Intellectual Property Law.

Quotations & costs

Quotations are based on anticipated costs and are subject to amendment should these anticipated costs increase due to circumstances beyond the control of AMADI.

Quoted prices are typically per person sharing, double occupancy except where indicated. Prices include planning, handling and operational charges and are based on current rates of exchange, tariffs and taxes in effect at the time of publication. AMADI reserves the right to increase prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published and to reflect fluctuations in foreign exchange markets. AMADI is under no obligation to give a breakdown in costs of any journey.

A provisional booking after quotation will be valid for 14 days. A provisional booking is confirmed by payment of deposit. Should the necessary deposit not be paid within the 14 days then the provisional booking is cancelled.

Deposit & Payments

30% of the confirmed total booking value for all services other than airline reservations is payable in the form of a non-refundable deposit on the date of confirmation.

100% of the confirmed total booking value of all airline reservations is payable on the date of confirmation.

The balance of the confirmed total booking value for all services other than airline reservations is payable 60 days prior to the date of arrival.

100% of the confirmed total booking value payable at the time of confirmation for all bookings made less than 60 days prior to the date of arrival.

Deposit and payment requirements might differ depending specialist product and or seasonality.

Cancellations

The following cancellation fees will be payable if the booking is cancelled:

30% of the confirmed total booking value if the booking is cancelled more than 61 days prior to the date of arrival.

100% of the confirmed total booking value if the booking is cancelled 60-0 days prior to the date of arrival or in the case of a no show.

Cancellation fees may differ due to specialist product and / or peak season travel. Airline reservations are 100% non-refundable.

Payment methods

AMADI accepts two payment methods: 

• Wire transfer to one of our denominated accounts (ZAR, USD) 

• Credit card payment via a secure payment link.

Insurance

We strongly recommend you take out suitable travel insurance to cover medical expenses, personal accident and loss or damage to personal property or luggage.

Passports & visas

Valid passports are required for all international destinations. Please note that guests are responsible for obtaining the required documentation applicable for entry. Passports must be valid for six (6) months after the return of your journey and should also have sufficient blank pages for visas and immigration stamps. For travel to South Africa, guests must have a minimum of two blank pages in their passport for visas and immigration stamps. AMADI cannot be held responsible should you be denied entry to a country due to non-compliance with these requirements.

A copy of your valid passport must be submitted to AMADI in order to confirm air reservations made through AMADI.

Limits on liability

Amadi Travel (Pty) Ltd (trading as AMADI), its employees, shareholders, officers, directors, successors, agents purchase transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers. All such persons and entities are independent contractors. As a result, AMADI is not liable for any negligent or wilful act of any such person or entity or of any third person. In addition and without limitation, AMADI is not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.

There are many inherent risks in experiential travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these experiences take place in remote locations, far from medical facilities. Passenger assumes all such risks associated with participating in these experiences.

Applicable Law

This site is created, maintained and controlled in the Republic of South Africa and as such, the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this agreement.

Customer Privacy Policy:

AMADI shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: https://www.polity.org.za/attachment.php?aa_id=3569

Country Of Domicile

This website is governed by the laws of South Africa and AMADI chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

AMADI may, in its sole discretion, change this agreement or any part thereof at any time without notice.

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